According to Boston Car Service by Boston Suburban Coach Cancellation Policy, all cancellations less than 24 hours in advance and no shows will be charge a full fare. Please note that if you change the type of vehicle that you want less than 24 hours in advance, you will be responsible for the cancellation fee of the original vehicle in addition to the cost of the newer vehicle type.

Additional Fees

Wait Time

Wait time will be charged in half hour increment according to vehicle hourly rates. For international flights after 60 minutes grace period wait time will apply. For domestic flights after 30 minutes grace period wait time will apply. For FBO and non-airport reservations, after 15 minutes wait time will apply.

Two Way Tolls / Airport Fees

It will only apply when the route goes through a toll road as well as airport pick-up/drop-off.

Extra Stop

$20 fee will apply for each stop on route for airport and point to point reservations. After 15 minutes wait time will apply.

Parking

It will only apply when applicable and if parking fee is paid by the driver.

Holiday Fees

50% surcharge will apply on major US holidays. 100% surcharge will apply on New Years Eve and New Years Day.

Early / Late Pick-up Fees

25% surcharge will apply for all pick-ups from 11:30 PM – 5:30 AM.