Fees

  • All published rates include 20% gratuity and 10% STC surcharge
  • Two way tolls, airport, parking fees may apply
  • $15 fee will apply for extra stops
  • $15 fee will apply for each car seat provided
  • $40 fee for Airport Meet & Greet
  • $20 fee for pick ups between 11:45 PM - 5:15 AM
  • $40 fee on all US Federal Holidays except New Years Eve
  • For New Year Eve rates please call 877-345-0292

Billing

  • Trips are billed to the customer credit card
  • We accept the following: VISA, MASTERCARD, AMEX and DISCOVER CARD
  • We offer direct billing to frequent travelers and corporate accounts

Wait Time

  • Non airport pick ups: after grace period of 15 minutes elapsed, waiting time will apply
  • Domestic Arrivals: after 30 minutes grace period elapsed actual plane arrival, waiting time will apply
  • International Arrivals: after 60 minutes grace period elapsed actual plane arrival, waiting time will apply
  • Wait time will be charged in half hour increasement according to vehicle hourly rates

Cancellations and No Shows

  • All trips canceled within 3 hours scheduled pick up time in Massachusetts will be charge full fare
  • All trips canceled within 6 hours scheduled pick up time outside of Massachusetts will be charge full fare
  • All no shows will be charged a full fare plus wait time

Terms

  • We shall not be liable for circumstances beyond its control, including but not limited to, weather, road conditions and breakdowns
  • Company assumes no responsibility for lost or damaged baggage, personal belongings or any items left in the vehicle
  • In the event we unable to provide one of its employee drivers for your ride, we may contract with a qualified affiliated company to provide the service
  • The client assumes full financial liability for any damage to the vehicle caused during the duration of the rental by them or any members of their party
  • Alcohol Consumption and drug use is prohibited by law
  • Smoking is not permitted
  • The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s))
  • Vehicles cannot be loaded beyond seating capacity